Claims & Loss Control Support

Custom House understands the importance of a swift and effective response when claims arise.

Even the most meticulously planned projects and carefully managed buildings can encounter unforeseen circumstances. These might include:

- Fire
- Flood
- Bodily Injury
- Ransomware / Cyber Attack



The Process
Our dedicated claims team acts as your advocate, guiding you through the entire claims process—from initial filing to negotiation and resolution. We ensure all necessary documentation is gathered and work to present and shepherd your claim to maximize recovery.

Beyond the Claim
Custom House goes beyond simply handling claims. We will work with you to identify the most effective places to invest insurance and improvement dollars to mitigate potential risks.

Proactive, Not Reactive
By taking a proactive approach to the possible claims and issues that might arise, Custom House aims to minimize the likelihood of losses from occurring in the first place, ultimately reducing your overall insurance costs, and ensuring the long-term success of your business.